Fraser Health - The START Team (Short Term, Assessment, Response, Treatment)
Differentiating Category
Urgent mental health assessment and crisis intervention
Population Served
Children and teens aged 6 to 18 years who are in acute mental health crisis
Services Provided
- Mental health assessment
- Safety planning
- Resource and referral coordination
- Brief crisis stabilization treatment (individual and/or group) if needed
- Family support
- Psychiatric assessment by a psychiatrist if needed
- Professional consultation
How Service is Delivered
Mobile outreach
When to Contact
There has been a rapid onset (in the past 2-4 weeks) of extreme mental health symptoms resulting in the child/teen being unable to participate in their typical daily activities or relationships.
Mental health crisis may include:
- self-harming
- suicidal thoughts or attempts
- intense anxiety or depression
- distorted thinking
- high risk of significantly harming others
Referral Protocol
Open Referral
- self
- parent/guardian
- healthcare providers
- schools
- police
- crisis lines
- suicide prevention programs
- community service agencies
Address / Contact Info
Phone Numbers
Hours of Operation
Regular hours: Monday to Friday — 9 am to 9 pm
Weekends and holidays— Noon to 9 pm
Walk-in hours: Please call first to ensure there is a clinician available.
Service Details
Categorization
Forms and Resources
Location Map
This program was last updated on 02 Feb 2016.