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Gov't / Legal / Complaints / Advocacy - Complaints

BC Government Agencies – Ombudsperson

Whenever possible, you should first try to resolve your complaint directly with the public agency involved before coming to the Ombudsperson's office.more info

Address / Contact Info
BC
Phone: 1(250) 387-5855

Better Business Bureau of Mainland BC

To report fraudulent home repairs, door-to-door sales, fraudulent charities, etc. Complaints must be made in writingmore info

Address / Contact Info
Suite 404, 788 Beatty St
, Vancouver, BC, V6B 2M1
Phone: (604) 682-2711
Web Links Website Email

Financial Consumer Agency of Canada – Banks, Trust Companies, Loans, and Insurance Companies

Complaint-handling process in place for consumers.more info

Address / Contact Info
BC
Toll-free: 1-866-461-3222

Financial Institutions Commission – Real Estate, Pension and Financial Services

The Financial Institutions Commission (FICOM) is an agency of the provincial government, which administers statutes providing regulatory rules for the protection of the public in the province of BC.more info

Address / Contact Info
BC
Phone: (604) 660-3555
Web Links Website

Fraser Health Authority

Contact the Patient Care Quality Office.more info

Address / Contact Info
Fraser Health
Patient Care Quality Office, 11762 Laity St (4th Floor), Maple Ridge
, BC, V2X 5A3
Toll-free: 1-877-880-8823
Fax: (604) 463-1888
Web Links Email

ICBC Customer Relations

Do you have a complaint? If you’re not happy with the service you received from us, or a decision, procedure or policy, we want to hear from you.more info

Address / Contact Info
BC
Phone: (604) 982-6210

OmbudService for Life and Health Insurance

The OmbudService for Life & Health Insurance (OLHI) is a national independent complaint resolution and information service for consumers of Canadian life and health insurance products and services, including life, disability, employee health benefits, travel, and insurance investment products such as annuities and segregated fundsmore info

Address / Contact Info
BC
Toll-free: 1-888-295-8112
Web Links Website

Safety Standards Appeal Board – Home Construction

The Board's purpose is to resolve appeals from decisions made under the Safety Standards Act and the Homeowner Protection Act to determine if the decisions were fairly made in accordance with the provisions of the legislation.more info

Address / Contact Info
BC
Phone: 1(250) 387-4021
Web Links Website